How and when will I be paid?
- Check: Payments are mailed within 1-3 business days after your
shipment is processed.
- PayPal: Payments are issued 1-3 business days after your shipment
How long should I wait to receive my check?
You should receive your check within 7-10 business days after your shipment is processed. However, if you have not received your check within 30 days, please contact TextbooksRus immediately.
How long do I have to cash my check?
You must cash your check within 30 days of the check date. The check will be voided
after 30 days.
Why did I receive a check when I selected PayPal as my payment method?
If your PayPal email address is returned as invalid when payment is issued, then a check will be sent to your billing address the following business day. Your payment method will also default to check. In order to receive payments via PayPal in the future, please login to your account and re-enter your PayPal address and verify that it is correct.
I cannot find my check or I’ve lost my check. Will you reissue one?
If it has been less than 90 days from the date you’ve submitted your buyback, you may request a one-time reissue of your check provided it has not been cashed. Be sure to include a note detailing your buyback number and the address the new check should be sent to. Please note that a reprocessing fee may apply when applicable.
I have my check, but I’ve forgotten to cash it within 30 days of the check date.
May I request a new one?
If it has been less than 90 days from the date you’ve submitted your buyback, you
may request a one time reissue of your check provided it has not been cashed. You
must include your original check and a note detailing your buyback number and the
address to which the check should be sent. Please note that we reserve the right
to assess processing fees when applicable.
It’s been over 90 days since I’ve submitted my buyback, will you reissue my
No. Cashing your check as soon as you receive it is highly recommended. A check cannot be reissued more than 90 days beyond your buyback submission.
May I change my payment method?
No. Once a buyback payment method is selected and your payment is processed, it cannot be changed. For example, a check cannot be changed to a PayPal payment.